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Graniten Customer Success tiimin päätehtävä on asiakkaista huolehtiminen. Kun uusi asiakas saapuu Granitelle, ottaa Project Manager asiakkaan huomaansa ja suunnittelee sekä toteuttaa asiakkaalle Granite-järjestelmän käyttöönoton. Käyttöönottoprojektin valmistuttua Account Manager ottaa koppia ja huolehtii asiakkuudesta koko asiakkaan elinkaaren ajan pitäen asiakkaaseen säännöllisesti yhteyttä. Matkan varrella Customer Success Specialistit ovat pääkäyttäjien sekä kaikkien loppukäyttäjien tukena ratkoen haasteita sekä opastaen Graniten käytössä. 

About Granite Partners Oy

Granite is a cloud service for the development of business risk management, cyber security and privacy and occupational safety and health. Risk Management and Compliance are critical business support in today’s challenging business environment and part of modern management and decision-making. Our operations are guided by pragmatism, goal-orientedness and systematic development. We currently have over 250 customers in multiple different countries.

Founded in 2005
Co-workers 22
Turnover 2,3M
Career site by Teamtailor